Self Certification Requirements Checklist

    Self Certification Requirements Checklist


    Article summary

    Note: This documentation is applicable exclusively to North America. If your app is not being distributed in North America, please contact Partner_Mgmt@sky.uk


    Beginning November 2020 all new applications launching on Xfinity will need to meet the below certification requirements.

    • You have signed and submitted a X1 Application Distribution Agreement

    • Submission of a copy of your Commercial General Liability Insurance Policy Certificate to the TPX Product Management Team at x1app_support@comcast.com

    • Submission of a copy of your Media Perils Errors and Omissions Insurance Policy Certificate to the TPX Product Management Team at x1app_support@comcast.com

    • A Primary Management Contact has been designated and their contact information, including name, phone number and email address, has been provided to the TPX Product Management Team

    • A Primary Legal Contact has been designated and their contact information, including name, phone number and email address, has been provided to the TPX Product Management Team at x1app_support@comcast.com

    • Your app meets all App Requirements and permissions for X1 JavaScript API have been enabled and been provided to the TPX Product Management Team at x1app_support@comcast.com

    • Submission of Xfinity Permissions & Privacy Checklist to the Xfinity Privacy Team at x1app_support@comcast.com. Note the Partner Management team will provide you with the Xfinity Permissions & Privacy Checklist.

    • You acknowledge that Xfinity may disclose to you sensitive, proprietary, and personal information and any processing of that information must be in accordance with the requirements set forth in the distribution agreement with Xfinity and Xfinity Privacy Policy.

    • You acknowledge that your Terms of Service and Privacy Policy are easily accessible within your app. Please note partners are encouraged to reference the app’s privacy policy and terms of service on the landing page or sign-in page

    • Submission of a link to or copy of your app Privacy Policy to the TPX Product Management Team at x1app_support@comcast.com

    • Submission of your Customer Care (Product Overview) and link to customer support page information to the TPX Product Management Team to x1app_support@comcast.com

    • You acknowledge that your app does not provide Xfinity customer support information within the app

    • You acknowledge that your app provides a user-friendly and easily accessible location where your customer care and support information can be found

    • You acknowledge you have tested your app on one or more of the Xfinity devices

    • If your app uses advertising, you acknowledge that your app will adhere to the Advertising Content Standards and Guidelines

    • If your app uses advertising, you acknowledge that your app will adhere to the Advertising Format and Behavior Guidelines

    • If your app uses advertising, you acknowledge that your application can play back advertising appropriately and that there are no major problems.

    • You acknowledge that your app will adhere to the Content Service Guidelines

    • You acknowledge that your app will not offer or promote means for signing up for a subscription that requires user to leave the app, with the exception of a vanity URL or activation code that tracks to Xfinity.

    • You acknowledge that your app adheres to the System Security Requirements and you will address any problems or issues found during a security assessment in a reasonable amount of time.

    • You acknowledge that your app includes a video playback stop period.

    • You acknowledge that media playback within your app will not be blurry or pixelated.

    • If your app contains video that was shown on TV in the U.S. with captions, you acknowledge that your app contains closed captioning and must carry over closed caption settings from X1/Flex.


    Was this article helpful?