Note: This documentation is applicable exclusively to North America. If your app is not being distributed in North America, please contact Partner_Mgmt@sky.uk

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Reach out to your partner manager or submit a help request at https://x-ottapp.zendesk.com/. It is crucial to include a detailed description of what you're facing in order to get a swift and accurate response.

Please include:

• Your name

• Your work email

• Your company name

• Your X1 App's name

• The issue you're facing

• Screenshots, logs, stack traces, or other documents (if applicable)