---
title: "Getting Help"
slug: "getting-help"
updated: 2026-04-27T19:17:49Z
published: 2026-04-27T19:17:49Z
canonical: "docs.developer.comcast.com/getting-help"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.developer.comcast.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Help

Getting help is as simple as reaching out to your partner manager or submitting a help request through our [support center](http://x-ottapp.comcast.com).

When submitting a request, include the following information to ensure a quick response and resolution:

- Your name
- Your work email
- Your company name
- Your app's name
- A detailed description of the issue
- Screenshots, logs, stack traces, or other relevant documents (if applicable)