---
title: "Accessing the Portal"
slug: "accessing-the-portal"
description: "Learn how to access the Comcast developer portal, accept an organization invitation, join your workspace, and invite team members to collaborate."
updated: 2026-09-15T19:58:11Z
published: 2026-09-15T19:58:11Z
canonical: "docs.developer.comcast.com/accessing-the-portal"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.developer.comcast.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accessing the Portal

To access the portal, you must receive an invitation to your organization's workspace. If your organization has already joined the portal, **request an invite by reaching out to a member of your team who has already gained access.**

**Can't find your invitation email?**

If you have been sent an invite but can't find the email, check your spam or junk folder. If you already have an account, you can also log into the portal; the invite will appear on the welcome screen.

---

## Initial organization onboarding

When your organization first joins the platform, **a platform representative will send initial invites to specific team members identified during the pre-onboarding phase.**

Once these individuals have created an account and joined the organization workspace, they can then use the portal to invite other team members.

---

## Sending an invitation

Once you have created your account and joined your organization workspace, you can invite additional team members. To invite additional team members:

1. Navigate to the portal **Dashboard**.
2. Click your **organization name** in the right of the top navigation bar.
3. Click the **Invite users** option in the dropdown menu.
4. Enter the **company-issued email address** (e.g., `username@company.com`) of the team member you want to invite.
5. Click **Send invitation** to send the invite to your team member's email address.

If the team member does not have an account before the invite is sent, the invite email will contain a link to create one.

---

## Accepting an invitation

To accept an invite to an organization workspace:

1. **Check your email inbox** for the invite.
2. **Click the link** to navigate to the portal.
  1. **If you did not have an account before the invite was sent,** the email will contain a link to create one.
  2. **If you already have an account,** you can simply login to the portal.
3. Upon logging in, you will see the **invite welcome screen**.
4. Click **Accept** to join the organization workspace.

## Related

- [Onboarding Process](/onboarding-process.md)